Wednesday, April 20, 2011

Weeeeeeeeeeeee

Dear jamyhawk,

We were very pleased to receive the news today that allows US players to cash out their real money balances.

In response to this update, the Cashout Option in the PokerStars Cashier will be temporarily closed to allow us to prepare the technical solutions and formulate the plan and processes required to allow you to cash out your balance.

In the interim, any pending cashouts have been returned to your account in order to ensure players have the opportunity to cash out orderly. Please be assured, US player balances are safe. We will notify all US players as soon as the cashier is available again.

Providing you with the facility to cash out is our top priority right now, and hopefully all US players will be able to cash out via the PokerStars Cashier in the near future. We apologize for the temporary delay, and sincerely appreciate your patience and cooperation, as we continue working towards providing you with a solution to cash out.

Regards,

PokerStars Support

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